Onboard, verify and manage every supplier and customer with structured digital workflows. Smart contracts, digital signing, credential management and audit trails, built in. The same verified records feed sourcing, sustainability and risk decisions elsewhere on the platform - so a supplier is checked once, not once per team that needs to trust it.
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Every feature below runs on the same SYNE One data layer - shared with every other module on the platform.
Guided, configurable onboarding with document checklists, KYC/KYB verification, credit checks, sustainability questionnaires and multi-step approval - fully digital and fully auditable.
Draft, negotiate and execute binding contracts with eSign. Smart contract logic automates payment releases, renewal reminders, compliance checks and SLA enforcement when conditions are met.
Maintain digital catalogues per supplier - products, services, agreed pricing, MOQs, lead times, delivery terms and sustainability certifications, all linked to each SKU and accessible at procurement time.
Centralised document vault for ISO certificates, audits, insurance documents and ESG disclosures. Automatic expiry alerts ensure compliance credentials are always current.
A complete timeline of every interaction - orders, payments, disputes, contracts, communications - searchable and exportable. Full context for every supplier conversation.
Automated supplier scorecards across delivery performance, quality, payment compliance, sustainability and responsiveness - with trend analysis and benchmarking against category averages.
SYNE One's smart contract engine links legal agreements directly to your procurement and payment workflows - when a condition is met, the contract acts automatically.
50+ pre-built contract templates (MSA, NDA, SLA, supply agreement) or build from scratch with a clause library and version control.
Legally binding electronic signatures across all jurisdictions - with a complete audit trail of every view, comment and signing event.
Auto-trigger payments, renewals, performance reviews and escalations when contract milestones are reached - no manual follow-up needed.
The same module reads differently depending on who's using it - standard, role-based access covers each of these out of the box, and your business can create any custom role on top.
One verified view of every supplier's compliance status, contracts and performance history.
Customer onboarding and contract management in the same system used for financial reporting.
Automatic expiry alerts on certificates, insurance and ESG disclosures - nothing lapses unnoticed.
Every contract digitally signed and version-controlled, with a clear audit trail of every amendment.
Access scoped to running onboarding checklists and KYB verification - without visibility into unrelated contract terms.
Full visibility into supplier and customer records for audit or oversight purposes, with no ability to edit or approve.
Data entered here is read directly by the rest of SYNE - many-to-many, not a chain - no export, no re-entry, no separate reconciliation.
Supplier and customer records are the same ones used for invoicing and payment - no separate CRM export.
Verified suppliers can be brought straight into an RFx event - no re-vetting a supplier already on file.
Verified supplier identity and provenance data feeds directly into multi-tier traceability records.
Supplier records underwrite the supply-chain risk category in the flagship risk register.
Supplier-level emissions and certification data feeds Scope 3 calculations without a separate data request.
A verified supplier record here is the same profile visible to other buyers on the Marketplace.
Onboarding time dropped to under a week, with automatic alerts now catching expiring certifications before they lapse. Verified identity and provenance data from the same onboarding record now feeds SYNE Trust's cradle-to-grave traceability, Enterprise Sustainability's Scope 3 reporting, and SYNE Climate Risk Management's supply-chain risk score - so the same verification effort answers a traceability question, an emissions question and a risk question at once, not three separate data requests to the supplier.
"We finally have one place where a supplier record actually means something - not five versions in five inboxes." - Head of Supply Chain, apparel retailer
A verified, well-managed supplier base means fewer disruptions reaching the end customer - consistent quality and delivery, backed by a relationship that's actually being monitored, not assumed.
Request a demo scoped to this module, or explore the rest of SYNE One's connected modules.